SHIPPING & DELIVERY
We aim to process and dispatched all orders within 24 business working hours.
Please be mindful of delays due to Covid-19 or email for urgent enquiries.
Most in-stock items will arrive on your doorstep 1-3 business days after receipt of your dispatch.
Bulk or wholesale orders greater than 5kg might require extra lead time contingent upon stock availability. You will be contacted in the event that this should happen.
Once your order has been dispatched, an automated e-mail notification will be sent to the e-mail address provided.
Currently, we are not offering any expedited or over-night shipping.
The shipping address you provide on PayPal is the address we will ship your items to. Please ensure that this address is correct before you make a payment.
Royal mail cannot be held liable for confirmed deliveries that are not received. If your order has been confirmed as delivered via the tracking system provided, we recommend that you first call your local post office to inquire further.
UK (Including Northern Ireland).
Complimentary standard delivery on all orders (Orders over £15.00).
2-5 working days/ Free
Complimentary standard delivery on all orders (Orders below £15.00).
2-5 working days/ £2.99
Express delivery 1-2 working days / £4.99
EUROPE
3-5 working days / (We're working on it for you)
WORLDWIDE
5-7 working days / (We're working on it for you)
All delivery methods except standard delivery are tracked and insured.
DO YOU OFFER INTERNATIONAL SHIPPING?
No, At the moment we do not cover International delivery but we are working on getting this service available very soon
EU and US customers please note:
The following are not included within product price or International shipping charge and are buyer's responsibility -
Import duties
Taxes
We will try our best to reduce the risk of custom/duty.
Please check with your country’s customs office to determine any additional costs prior to purchasing.
*Please note all UK orders are usually dispatched within 24 hours during the business week via Royal Mail. Once Royal Mail has processed the order we will keep you informed on each step of your order. However, we cannot guarantee that Royal Mail will process the order right away due to the current delays they are experiencing as a result of COVID-19. Thank you for your patience.